Please follow the steps outlined below to send us a detailed problem report for the MacOS Version of BlueStacks App Player.
1. Go to the top menu bar and Click on Help.
2. Click 'Send Feedback to BlueStacks'.
3. Enter the required details as illustrated below.
4. Wait until the tool completes sending the feedback.
5. That's it! Submission Successful. You're done. Click on 'Quit' to escape.
Thank You for reporting your problems, your feedback is critical in helping us make BlueStacks stable and usable for every app and game you want to play. Your involvement and diligence have helped us improve the BlueStacks App Player.