Note: If you are experiencing "Your device isn't compatible with this version" error while installing Lineage 2 revolution app, please follow instructions mentioned in article https://support.bluestacks.com/hc/en-us/articles/115005517106 .
If you are getting this issue on BlueStacks while installing any other app from Google play store, follow the steps mentioned below and see if this helps:
1. We are pleased to inform that this issue has been fixed in our latest release ver: 126.96.36.19958. Please download and install the same from our website www.bluestacks.com . To check existing Bluestacks version, refer this article.
2. If you are still experiencing the same issue, kindly download the apk file of respective app from any 3rd party website. Once the apk is downloaded, you can install the same by double click the apk file. Alternatively, you can refer this article (step-3) to know how to install an apk file on BlueStacks. Please make sure BlueStacks is launched while installing apk file.
If you experience any other issue, please contact us at firstname.lastname@example.org .