This article will acquaint you with a workaround for playing PUBG Mobile, in case the game displays a message that your device is not supported at the moment and then crashes.
You will be able to use the PUBG Mobile without it crashing on BlueStacks.
All users who are experiencing this issue on PUBG mobile.
BlueStacks Versions affected
Client Version: 188.8.131.520 and above
Engine Version: 184.108.40.20657 and above
PUBG mobile crashes after displaying the message shown in the image below.
If you are experiencing the issue described above, kindly navigate "Engine" tab in the "Settings" menu and enable the " Use Advanced graphics engine mode". Refer to the image below.
This issue sometimes arises due to low memory and can be corrected by allocating a minimum of 1024 MB to BlueStacks.
Note: We recommend increasing the memory allocated to BlueStacks to a minimum of 1024 MB however for a better gaming experience,2048 MB is recommended. You may use the slider as shown in the screenshot above to increase memory allocation. Also, please set the CPU cores to 4.
Click on "Restart Now" button to apply the changes.
We genuinely appreciate your choosing BlueStacks. We hope you enjoy using it. If you have any further questions, please contact us at support at bluestacks dot com. Thank you very much.
Last updated on May 14th, 2018.