How to resolve app crash for Japanese games

How will this help?

Listed below a few applications in which you may have been facing a crash issue on BlueStacks versions 4.230 and below. A fresh install of BlueStacks 4.230.10 or above, without restoring any backup will fix any crash issues which you may have been facing.

  • プリンセスコネクト!Re:Dive (jp.co.cygames.princessconnectredive)
  • ドラゴンクエストモンスターズ スーパーライト (com.square_enix.Android_dqmsuperlight)
  • ドラゴンクエストライバルズ エース (com.square_enix.android_googleplay.DQRivals)
  •  刀使ノ巫女 刻みし一閃の燈火 (com.square_enix.android_googleplay.TojinomikoTomoshibi)
  • KINGDOM HEARTS Uχ Dark Road (com.square_enix.android_googleplay.khuxjp)
  • 星のドラゴンクエスト(com.square_enix.hoshinodqjp)
  • Revue Starlight Re LIVE (jp.co.atm.smile)
  • サモンズボード (jp.gungho.bm)
  • TEPPEN (jp.gungho.teppen)
  • Fate/Grand Order (com.aniplex.fategrandorder)
  • ディシディアファイナルファンタジー オペラオア (com.square_enix.android_googleplay.DFFOperaOmniaj)
  • Puzzles & Dragons (jp.gungho.pad)
  • Valkyrie Connect (jp.co.atm.vcon.ww)
  • Ensemble Stars (jp.co.happyelements.boysm)
  • Helios Rising Heroes (jp.co.happyelements.helios)
  • Kiara fantasia (com.aniplex.kirarafantasia)
  • Dragon quest Tact (com.square_enix.android_googleplay.dqtactj)
  • Seven Alchemist (jp.pochistudio.Alchemist)
  • Disney Twisted Wonderland (com.aniplex.twst.jp)
  • Dragon Quest X Adventurer's Outing Tool (com.square_enix.dqxtools)

How can I resolve this?

The steps below will guide you on how to do a fresh install of BlueStacks 4.230.10 or above. 

Steps for a fresh install. 

1. Uninstall BlueStacks completely by following this guide. 

2. Download BlueStacks version 4.230.10 or above from here.

3. Run the installer file. Once the installation is complete, download the game from the Google Play Store. You will then be able to play without any issues. 

NOTE: To ensure that the app does not crash, please do not restore any of your existing backups after installation. 


Thank you for choosing BlueStacks. We hope you enjoy using it. If you have any further questions, please contact us at support@bluestacks.com. Happy Gaming!

Last updated on September 8, 2020.

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