Solution for "Device incompatible" error in Cookie Run: Kingdom on BlueStacks 4

How will this help?

If you're unable to find Cookie Run: Kingdom on the Google Play store or cannot install/update it due to a "Device incompatible" error, then this article will help you resolve these issues.

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How can I resolve these issues?

To resolve these issues, you can:

However, if you wish to play the game on BlueStacks 4 itself, then you can:

Performing a fresh install of BlueStacks 5

With the latest version of BlueStacks 5, you will not face any of the issues with Cookie Run: Kingdom. However, please make sure you perform a fresh install. The steps below will guide you through this.

1. If you've already installed BlueStacks 5, then please uninstall it using the steps in this article. If you have not, please proceed to the next step.

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2. Download and install BlueStacks 5 from www.bluestacks.com.

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3. In BlueStacks 5, you can now find, install or update Cookie Run: Kingdom using the Google Play store, without any issues. 

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Clearing storage data in Android settings

If you wish to play the game on BlueStacks 4 without any issues, you will need to clear the storage data from Google Services Framework and Google Play Services within Android settings. The steps below will show you how to do this.

1. Launch BlueStacks 4 and open the System apps from the My games tab. 

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2. Here, open the "Android Settings".

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3. Open the "Apps" settings page, as shown below.

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4. Here, click on the three vertical dots.

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5. A menu will now appear. Here, select "Show system".

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6. Scroll down until you find "Google Services Framework" and open it.

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7. Click on "Storage".

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8. Now, click on the "Clear Data" button.

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9. You will now be asked to confirm if you wish to clear the data. Click on "OK" to proceed.

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10. Head back to the "Apps" settings page. Here, scroll down and click on "Google Play services".

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11. Here, click on "Storage".

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12. Now, click on the "Manage Space" button.

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13. Click on the "Clear All Data" button.

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14. You will now be asked to confirm if you wish to clear the data. Click on "OK" to proceed.

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15. You will now be able to find Cookie Run: Kingdom on the Google Play store and install or update it without any issues.

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Thank you for choosing BlueStacks. We hope you enjoy using it. If you have any further questions, please contact us at support@bluestacks.com. Happy Gaming!

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