Why do I see an "Additional download required" pop-up on BlueStacks 5

Some games require additional files to run properly, such as a different Android version. If you've come to this article from the following pop-up, follow the steps given below to get the required Android version. 

Screenshot_3.png

We recommend selecting the "Automatically download using BlueStacks X" option in the pop-up as the required Android version will instantly get downloaded and you can start playing after installing the game from the Play Store.
  • Click on "Instance" and then select "Fresh instance"
  • From the dropdown menu select the Android version of your choice and click on "Next"
  • Customize the instance and click on "Download"
  • Once the download process is complete, click on "Start" to begin using it

eeee.gif

After the new instance launches, search for the desired app using the search bar on the home screen or the Store, as shown below. Install the app on this instance and launch it from your home screen.

Screenshot_2.png

If you face any issues, please contact the BlueStacks Support Team at support@bluestacks.com or send a problem report by following the steps in this article. We'll be happy to help you out!


Thank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming!

Was this article helpful?
5286 out of 8050 found this helpful
Reach out to us on Reddit (Join Reddit) or Discord (Join Discord) or at support@bluestacks.com with your questions.

We’d love to hear from you! Please take a moment to share your thoughts on the BlueStacks Help Center via this survey.
Subscribe to BlueStacks Weekly!
Get updates on new releases, features, and fixes. Discover trending games & enjoy exclusive gift codes!
By subscribing, I agree to receive weekly updates from the BlueStacks Help Center.
Thank you for subscribing to BlueStacks Weekly
Keep an eye on your inbox for updates on the latest features, gaming trends, bug fixes, gift codes, and much more!