BlueStacks 4 - Solution for "Device is not Play Protect Certified" Error

How will this help?

The error message "Device is not Play Protect Certified" appears when you update or restore BlueStacks that is running on a Custom device profile.

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This article will teach you how to resolve this issue.


How can I solve this?

1. Click on the hamburger menu, as shown below.

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2. Now, open the Settings.

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3. Go to the Device tab. Then, choose a predefined profile under Device Profile.

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3. Click on Save to save the changes. 

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4. Now, open the Google Play Store from your BlueStacks home screen.

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5. Clear all notifications (Using right or left swipe) and then close the Google Play Store tab.

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6. Navigate to the BlueStacks home screen and launch the Google Play Store again.

You will now be able to sync BlueStacks to your google account and eliminate the "Device is not Play Protect Certified" error.

NOTE: If the issue still persists, try removing your Google account and add it again as described in  this article.


I'm on an older version of BlueStacks 4. What should I do?

If you're on an older version of BlueStacks 4, click here to learn how to resolve the issue.


Thank you for choosing BlueStacks. We hope you enjoy using it. If you have any further questions, please contact us at support@bluestacks.com. Happy Gaming!

Last updated on December 7, 2020.

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