Troubleshooting common issues with BlueStacks Air

You can use this manual for answers to some common troubleshooting questions and get the best possible experience while playing your favorite games on BlueStacks Air.


Q. What should I do if I am unable to install or launch an app?

A. If you're unable to install or launch an app, you can: 

  • Close and restart BlueStacks Air
  • Uninstall and reinstall the app

Q. What should I do if my BlueStacks is laggy?

A. If your BlueStacks Air is laggy, 

  • Close and restart BlueStacks Air
  • Restart your system and ensure that your Mac fulfills the minimum system requirements

Q. I am having trouble playing games on BlueStacks Air. How do I report a problem?

A. You can report a problem on BlueStacks Air by following the steps in the article below.


Thank you for choosing BlueStacks Air. We hope you enjoy using it. Happy Gaming!

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