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BlueStacks 4: How to submit a problem report?

Move to Bluestacks 5 for the best gaming experience—enjoy improved performance, new features, and more! 

[Read this article]
to learn how to report a problem on BlueStacks 5.

If you're facing any issues on BlueStacks 4, submit a problem report by following the steps below: 

  • Click the Hamburger icon and select Help and support.
  • Click Report a Problem.
  • Fill in the details, describe the issue, and click Submit report.
  • Your report includes log files to help our engineers diagnose the issue. Once we have a solution or update, our team will contact you via email.

Thank you for choosing BlueStacks. We hope you enjoy using it. Happy Gaming!  

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