Solution for "This device isn't Play Protect certified" error on BlueStacks 5

How will this help?

If you're using a custom device profile and come across the message shown below, informing you that your device isn't Play Protect certified, this can be resolved by: 

  • Selecting a predefined/built-in device profile from the Settings menu
  • Clearing cache of "Recent apps"
  • Launching and signing in to the Play Store

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NOTE: If you wish to continue using a custom device profile, you can refer to the list of Google certified devices and select one.


How can I do this?

1. Click on the "gear icon" on the Side toolbar to open the Settings menu, as shown below.

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2. Select the "Phone" tab. 

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3. Click on "Choose a predefined profile" and select one from the drop-down menu.

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4. Once you've selected a device profile, click on "Save changes".

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5. Click on "X" to go back to the BlueStacks 5 home screen. 

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6. Select the "Recent apps" icon from the Side toolbar and click on "Clear all"

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7. You will now be able to sign in to Google Play Store without any issues and expand your gaming library! 

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Thank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming!

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