Solution for error while launching BlueStacks 5 due graphics-related issue

Why do I see this pop-up and how can I resolve it?

If you see the following pop-up while trying to launch BlueStacks 5, it may be because Compatibility Graphics Engine Mode is not supported on your desktop/laptop or due to outdated GPU drivers.

You can resolve it by trying out the following ways:

• Update your GPU drivers
• Create a Nougat 32-bit or Nougat 64-bit instance from Multi-instance Manager
• Set "Graphics engine mode" to "Performance" in Instance settings

How can I do this?

Update GPU drivers

You can update your GPU drivers by following the steps given in the links below for different GPUs. 

• Intel
• AMD
• NVIDIA

Create a BlueStacks Nougat 32-bit or Nougat 64-bit instance

If you are on Pie 64-bit or Android 11, you can try creating a BlueStacks Nougat 32-bit or Nougat 64-bit instance by following the steps given below:

• Launch "Multi-instance Manager" from the Side toolbar 
• Click on "Instance" and then select "Fresh instance"
• From the dropdown menu select "Nougat 32-bit" or "Nougat 64-bit"
• Click on "Next", customize the instance and click on "Download"
• Click on "Start" to launch the new instance

How to enable Performance Graphics Engine Mode?

If you are on Nougat 32-bit or Nougat 64-bit, you can try setting the "Graphics engine mode" to "Performance" within the "Multi-instance Manager" by following the steps below:

• Click on the gear icon to open the "Instance settings" menu
• Click on the "Graphics" tab and under Graphics engine mode, select "Performance"
• Click on "Save changes" and then click on "Start" to launch the new instance