What to do if you see a "Cannot start because of graphics-related issues" pop-up on BlueStacks 5

Why do I see this pop-up and how can I resolve it?

If you see the following pop-up while trying to launch BlueStacks 5, it may be because Compatibility Graphics Engine Mode is not supported on your desktop/laptop or due to outdated GPU drivers.


You can resolve it by trying out the following ways:

How to update GPU drivers?    

You can update your GPU drivers by following the steps given in the links below for different GPUs. 

How to create a BlueStacks Nougat 32-bit or Nougat 64-bit instance?

If you are on Pie 64-bit or Android 11, you can try creating a BlueStacks Nougat 32-bit or Nougat 64-bit instance by following the steps given below:

  • Launch "Multi-instance Manager" from the Side toolbar 
  • Click on "Instance" and then select "Fresh instance"
  • From the dropdown menu select "Nougat 32-bit" or "Nougat 64-bit"
  • Click on "Next", customize the instance and click on "Download"
  • Click on "Start" to launch the new instance


How to enable Performance Graphics Engine Mode?

If you are on Nougat 32-bit or Nougat 64-bit, you can try setting the "Graphics engine mode" to "Performance" within the "Multi-instance Manager" by following the steps below:

  • Click on the gear icon to open the "Instance settings" menu
  • Click on the "Graphics" tab and under Graphics engine mode, select "Performance"
  • Click on "Save changes" and then click on "Start" to launch the new instance


Thank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming!

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