Why am I getting this error?
Before you install or update BlueStacks 5 on Windows 7, it is essential to have Windows Service Pack 1 installed to meet the minimum system requirements.
If your system is missing Windows Service Pack 1, the following error message pop-up will be shown while installing or updating BlueStacks 5:
How can I resolve this?
2. On the Microsoft Update Catalog page, find your correct Windows version from the "Title" column and click on "Download" to get the update.
Once the update has been downloaded, navigate to the download location and install the update. When the installation has been completed, simply restart your desktop/laptop.
You will then be able to install or update BlueStacks 5 successfully.
Thank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming!