Solution for BlueStacks not starting due to incorrect Windows settings

Why am I seeing this error message?

On certain desktops/laptops, BlueStacks 5 may not start due to some incorrect Windows settings or maybe because a VPN app such as Astrill may be interfering with the installation process. You can easily resolve this by following the steps given below. 

  • Run Command Prompt as Administrator
  • Enter the command "netsh winsock reset"
  • Restart your desktop/laptop once the command has been run

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After your desktop/laptop restarts, you will be able to launch BlueStacks without any hassles.


How can I resolve this?

1. Click on the Start Menu and search for "CMD". Here, click on "Run as administrator".

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2. Within the Command Prompt window, copy the following command and press "Enter".

netsh winsock reset

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3. Once it is done, restart your desktop/laptop. You will be able to start BlueStacks 5 successfully. 

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You are now all set to start your gaming journey on BlueStacks 5!


Thank you for choosing BlueStacks. We hope you enjoy using it. Happy Gaming!

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