How to resolve sound or microphone volume issues on BlueStacks 5

How will this help?

This article will provide you with different troubleshooting methods to help you resolve any sound or microphone-related issues.

Audio issues

If you cannot hear or are experiencing low sound in BlueStacks, you can:

Microphone issues

If you're unable to use your microphone in BlueStacks 5, click here to see how you can resolve this.


How can I set my audio device in Windows & BlueStacks 5 settings?

Windows

If the audio device you are trying to use on BlueStacks 5 is not correctly selected in Windows settings, the audio will not be correctly routed to your desired device. To resolve this, take a look at the steps below.

1. Open Windows settings and click on "System", as shown below. 

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2. Within the "Sound" tab, select your desired audio device by clicking on the drop-down menu just below "Choose your output device", as highlighted below.

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Once the correct device has been selected, you will be able to hear the desired audio from your apps/games on BlueStacks 5.

BlueStacks 5

Additionally, you can also take a look at the BlueStacks 5 settings to ensure that the correct device is selected. 

1. Click on the gear icon on the Side toolbar to open the BlueStacks 5 settings menu.

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2. Within the settings menu, click on the "Devices" tab and ensure that the correct devices have been selected, as shown below, and click on "Save changes".

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However, if this does not resolve the issue, take a look at the sections below for other troubleshooting methods.


How can I unmute BlueStacks from the Side toolbar?

1. On the Side toolbar, click on the volume button, as shown below.

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2. volume bar will appear. Here, click on the sound icon to unmute all sounds for that particular instance of BlueStacks, as illustrated below.

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How can I unmute BlueStacks from the Windows Volume Mixer?

1. Open your System tray from the Windows taskbar

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2. Here, right-click on the volume icon.

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3. Now, click on Open Volume Mixer.

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4. Make sure that the Speaker icon for BlueStacks Android Host is not muted. Also, you may maximize the volume as well.

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How can I mute/unmute the Android tapping sound?

1. Launch BlueStacks 5 and click on the gear icon on the Side toolbar to access the Settings menu.

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2. Click on the "Preferences" tab, as shown below.

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3. Here, toggle the slider next to "Enable Android sound while tapping" by clicking on it. A blue slider indicates that the Android tapping sound is enabled.

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4. Lastly, click on "Save changes" to apply these settings.

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You can now enable or disable the Android tapping sound inside the Android settings, Google Play Store and/or the Media Manager as per your preference on BlueStacks 5. 


How can I resolve microphone issues?

For resolving issues with the microphone, please ensure that the default system microphone is set to optimal settings. You can do that by following these steps:

1. Open the Run dialogue box by pressing the "Windows" key and "R" together and type the command "mmsys.cpl". 

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2. Click on OK, when you're finished typing the command.

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3.  The Sound settings window will open up. Here, click on the Recording tab.

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4. Once the recording tab opens, select the Default microphone device on your system and then click on Properties, as shown below.

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5. Click on the Levels tab in the microphone properties.

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6. Now finally, increase you Microphone levels to 100%. In case you still experience low volume levels after that, increase your Microphone Boost levels as well. 

Click on "OK" or "Apply" to save your changes.

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Additionally, please ensure that the correct microphone device is selected in BlueStacks 5 settings, as shown in this step.


Thank you for choosing BlueStacks. We hope you enjoy using it. Happy Gaming!

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