How will this help?
If you're unable to find, update or install Cookie Run: Kingdom due to a "Device incompatible" error, as shown below, the steps in this article will guide you on how to resolve this.
How can I resolve this?
To resolve this, you need to:
However, if you do not want to perform a fresh install or in the rare event you face this issue even after a fresh install, you should:
Performing a fresh install of BlueStacks 5
1. To perform a fresh install, you will first need to completely uninstall BlueStacks 5. Please refer to this article for detailed steps on how to do this.
2. Download and install BlueStacks 5 from www.bluestacks.com.
3. Once installed, install Cookie Run: Kingdom from the Google Play Store.
Clearing storage data in Android settings
The steps below will guide you on how to clear storage data from Google Play Services and Google Services Framework, which are found within Android settings.
1. Launch BlueStacks 5 and click on "System apps". Now, click on "Settings".
2. Click on "Apps".
3. Click on the three dots on the top right, as shown below.
4. From the menu, select "Show system".
5. Now, scroll down through the list of apps and select "Google Play Services".
6. Click on "Storage".
7. Select "Manage space".
8. Now, click on "Clear all data".
9. You will receive a confirmation message for the previous step. Click on "OK" to proceed.
10. Press the ESC key to go back to the list of apps and click on "Google Services Framework".
11. Click on "Storage".
12. Next, click on "Clear data", as shown below.
13. Select "OK" on the confirmation message.
You should now be able to play Cookie Run: Kingdom without any issues.
Thank you for choosing BlueStacks, we hope you enjoy using it. If you have any further questions, please contact us at support@bluestacks.com. Happy Gaming!