Solution for BlueStacks failing to boot or install due to outdated GPU drivers

How can I resolve this?

If you are experiencing issues while installing or launching BlueStacks 5 or BlueStacks X, it may be because your GPU (graphics card) drivers are outdated. To resolve this, simply do the following:


How can I do this?

1. Update the GPU drivers

Intel GPU

  • Head over to the official support page for Intel and click on "Download now".
  • Click on the downloaded file and follow the on-screen instructions to install the assistant.
  • Once the installation is complete, launch the Intel driver assistant to see the list of available updates.
  • Click on "Download" next to the driver that you wish to install or select "Download All".

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NOTE: If you do not see any updates available, you may also check the official support page of your computer's manufacturer for the latest updates.

AMD GPU

  • Visit the official support page for AMD and click on "Download Now" 
  • Launch the downloaded file and follow the on-screen instructions.
  • All the drivers on your computer will be updated automatically.

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NVIDIA GPU

  • Search for "GeForce Experience" on your taskbar and open the app from the search results.
  • Click on the "Drivers" tab at the top-left corner and select "Check for updates".
  • All available driver updates for your NVIDIA GPU will be listed under "Available".
  • Click on the "Download" button in front of a driver to install it.

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2. Scan for and repair corrupt files

  • Search for "Command prompt" on your taskbar and select "Run as administrator".
  • Type "sfc/scannow" and press "Enter" to initiate a system scan for corrupt files.
  • Once it is done, you will get a message stating that corrupt files have been found and repaired. 

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3. Install the latest updates for Windows 

  • Search for "updates" on your taskbar and select "Check for updates" from the search results.
  • On the Windows Update page, click on "Check for updates" to initiate a scan.
  • Once the scan is complete, you will see the list of available updates that you may install. 

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If you are still facing issues, please read this article for more solutions.


Thank you for choosing BlueStacks 5. We hope you enjoy using it. Happy Gaming!

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